Platinum Wallet Users Only:
i. The accumulated daily withdrawal limit is RM1,000
ii. The monthly withdrawal limit is RM6,000
iii. The yearly withdrawal limit is RM36,000
i. Go to 'My Account', under the "Account Setting" -> eWallet Account
ii. Select 'Withdrawal'.
iii. Add your personal Bank Account Number and select the Bank Name
Note:
a) Cash withdrawal is ONLY for credit of own personal bank account.
b) Cash withdrawal is NOT PERMITTED for funds topped up via debit/credit cards. (Refer Section 3.12 of Terms and Conditions of Services)
iv. We will process the withdrawal request within 7 business days.
Note: A fee of RM1.00 will incur for every withdrawal request.
Only Platinum Wallet users are allowed to perform withdrawal.
If you do not have a bank account, you can approach any Ejen Bank BSN to perform your withdrawal. Please ensure that you bring along your NRIC with you. This is how you do it:
From BSN Point of Sales Terminal
Step 1: Insert NRIC into BSN Point of Sales Terminal
Step 2: Scan your fingerprint
Step 3: Enter withdrawal amount
From S PAY GLOBAL App
Step 1: Go to “My Account” and select “Withdrawal”
Step 2: Select “BSN Agent Withdrawal” and press “Confirm” button
Step 3: Enter Pin Number to authorize withdrawal
Here are the few options on what you can do with your balance before leaving Malaysia:
i. You can transfer your balance to another SPayGlobal user
ii. Your balance will still remain in your e-Wallet. You may use it again in your next visit to Malaysia
