Platinum Wallet Users Only:
i. The accumulated daily withdrawal limit is RM1,000
ii. The monthly withdrawal limit is RM6,000
iii. The yearly withdrawal limit is RM36,000
i. Go to 'My Account', under the "Account Setting" -> eWallet Account
ii. Select 'Withdrawal'.
iii. Add your personal Bank Account Number and select the Bank Name
Note:
a) Cash withdrawal is ONLY for credit of own personal bank account.
b) Cash withdrawal is NOT PERMITTED for funds topped up via debit/credit cards. (Refer Section 3.12 of Terms and Conditions of Services)
iv. We will process the withdrawal request within 7 business days.
Note: A fee of RM1.00 will incur for every withdrawal request.
Only Platinum Wallet users are allowed to perform withdrawal.
⚠️ Important: BSN Agent Withdrawal service is currently unavailable until further notice.
Here are the few options on what you can do with your balance before leaving Malaysia:
i. You can transfer your balance to another S PAY GLOBAL user
ii. Your balance will still remain in your e-Wallet. You may use it again in your next visit to Malaysia
