You can access the user guide of the Merchant Management System below.
SPayGlobal Merchant Management System Guide (sarawak.gov.my)
You may reset your password by doing the following:
1. Click on FORGOT PASSWORD on the login page.
2. Fill in your registered merchant USERNAME, BUSINESS EMAIL and MOBILE NO.
3. Click CONFIRM. Password reset link will be sent to your BUSINESS EMAIL.
Merchant Management system guide-how to reset your password English copy (sarawak.gov.my)
After successful merchant application, we will email you your login details.
i. Obtain your QR Code
ii. View transactions in real time
iii. View account details
iv. Edit your business information
v. Create new operators
vi. Create new cashiers (For Merchant App)
vii. Downloading payment information & reports
viii. Void transactions
