Due to unforeseen circumstances e.g. no Internet connectivity or interruption to bank transfer service, there may be a delay in settlement. Otherwise, standard settlement period is next working day.

If you want to change your banking information, you can contact

S PAY GLOBAL Customer Service (24 x 7) at:

Email: merchant@spayglobal.my

Tel: (082-22 45 99)

 

 

Payments to your merchant account will be transferred to your bank account the next working day. Payments made on Friday, Saturday and Sunday will be transferred on Monday.


You can view in S PAY GLOBAL Admin website or S PAY GLOBAL Merchant app.

For Individual Merchants, you can view transactions from your Merchant Account in S PAY GLOBAL App.

For Business Merchants, you can view transactions from your Merchant Management System https://spayfintech.sarawak.gov.my/ecs or S PAY GLOBAL Merchant App.