If you need assistance for S PAY GLOBAL, you can contact S PAY GLOBAL Customer Service (24 x 7) via:

 

  • Tel: (1-300-88-7722) or (082-22 45 99)
  • Email: customerservice@spayglobal.my

  • You can request for SMS verification code up to 3 times.

  • SMS verification code is valid for 180 seconds only.

Forgot “Username”, follow these steps:
Step 1    Select “Forgot Username”.
Step 2    Enter your Malaysian IC (for Malaysian) / Passport (for foreigners).
Step 3    Enter your mobile number as per your registered mobile number on file.
Step 4    Tap the “Submit” button.
Step 5    Wait for an SMS and login with the provided Username.

Step 1    Select “Forgot Password”.
Step 2    Enter your Malaysian IC (for Malaysian) / Passport (for foreigners).
Step 3    Enter your registered Username as per on file.
Step 4    Tap the “Submit” button.
Step 5    Wait for an SMS and login with the temporary password provided.
Step 6    Change your password immediately upon first login.
** Do Not Share your login credentials.

  • The account freeze is temporary for 60 minutes after which the account will be available for login.
  • Please consider requesting for a reset of your password if you cannot remember your login password.
  • A further 3 consecutive failed login attempts will result in the suspension of your account.

  • Call S PAY GLOBAL Customer Service at 1-300-88-7722 for assistance or email your request to customerservice@spayglobal.my
  • Upon successful verification, S PAY GLOBAL team will unsuspend your account.
  • You will receive email and SMS notification of a temporary password. Change your password immediately upon first login. **Do not share your login credential with others.