Sarawak Education Aid Programmes

 

Bantuan Komputer Riba Percuma untuk Pelajar Sarawak di IPT

Eligibility

• Sarawakian students (at least ONE parent or guardian is Sarawakian)
• First-year students only for Diploma & Degree programmes at IPTA and IPTS throughout Malaysia
• Full time study
• Household per capita income of RM1,500.00 and below
• Recommended and certified by institution

For more info regarding the aid programmes, kindly contact Yayasan Sarawak through the communication channels below.

Phone: 082-441686

Email: ys@yayasansarawak.org.my

Website: www.yayasansarawak.org.my

 

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Frequently Asked Questions (FAQ)

1. Is this Aid Wallet feature available for all users?

Only users who meet the eligibility criteria and have been approved by Ministry of Education, Innovation and Talent Development Sarawak (MEITD) will be able to access the Aid Wallet feature on the S PAY GLOBAL app.

 

2. Where can I find the Aid Wallet feature?

The Aid Wallet icon can be found on the home screen. It is represented with the State Crest (hornbill) icon.

3. Am I a recipient? How do I verify my eligibility status?

Recipients can check their eligibility on the Yayasan Sarawak Website - https://myys.yayasansarawak.org.my/

 

4. I have checked my eligibility and been approved of the assistance. What should I do next?

You will need to acknowledge the aid next. Click on the image below to refer to our step-by-step guide.

Case 1: Acknowledge through received push notification

Step 1: Tap on the received push notification

Step 2: Tap to acknowledge

 

Case 2: Acknowledge from the S PAY GLOBAL app

Step 1: Tap on the Aid Icon

Step 2: Tap to Acknowledge

After acknowledging the aid, your aid disbursement will be processed. You should receive the funds shortly.

 

5. I have verified my status through the Yayasan App but did not see any Aid Wallet icon in my SPG app. What should I do?

Launch your S PAY GLOBAL app and update the app when prompted. After the update is complete, reopen your app and the Aid Wallet icon should appear on your home screen.

Alternatively, you can also check your official app store to update the app from there.
Note: please ensure that your app is updated to the latest version.

 

6. I have already acknowledged the aid but I have not received the funds yet. Why?

Please note that disbursement may take some time to reflect in your aid wallet. We appreciate your patience and encourage you to check your wallet periodically for updates.

 

7. Where can I view my aid wallet balance?

You can view your Aid Wallet balance by tapping on the aid icon on the home screen. After that, you will see a list of financial aids along with the approved funds for each aid.

You can also view the total available aid funds on the same screen.

 

 

8. How can I reach S PAY GLOBAL customer service?

You can contact S PAY GLOBAL Customer Service (24 x 7) via the following channels:

Tel: 082-224 599
Email: customerservice@spayglobal.my

 

9. I have not registered as a S PAY GLOBAL merchant. Can I sign up as a participating merchant for the Sarawak Education Aid Programmes?

 

Yes. Kindly contact our Merchant Helpline at +6011-1068-0722 (WhatsApp only) for more info.

 

10. Where can I view the list of participating merchants?

 

To view the list of participating merchants, refer to the links below:

 

• Bantuan Komputer Riba Percuma
• Bantuan Baucar Buku